An effective quality programme is a necessary precondition for a long-term and sustainable business. Quality is key to Bulten’s financial results and strong growth as well as a decisive factor in winning new orders.
Vehicle designs and vehicle engines are being constantly developed and are becoming more and more complex, with the consequent higher requirements for components. A passenger car consists of some 30,000 components of which 1,500-2,000 are fasteners. The fasteners represent approximately 60 percent of all part numbers in the vehicle.
Defective or incorrect components may result in costly recalls of parts or all units sold of the model affected. For the global OEMs with most of the world as its market, recalls, if not detected in time, can have extremely drastic consequences and result in considerable economic and prestige-related losses. Bulten’s ability to deliver consistently high quality is therefore of very high importance for the continued confidence from the customers.
Expectations, requirement s and certificates
An effective quality programme is a necessary precondition for a long-term and sustainable business. Bulten works systematically to improve quality at every stage of the value chain and to a large extent this work focuses on ensuring that faults and non-compliance do not occur and the benefits have been followed for a longer time. Giving quality highest priority means that the expectations of the Group and of its customers and owners are more likely to be met.
Bulten’s reputation for quality, quality results and certificates have played an important role in winning new orders and projects which shows that customer expectations and requirements are met in terms of quality.
All Bulten’s sites have ISO 9001/ISO-TS 16949 certification (the operation in Russia where certified in the beginning of 2016), and also meet specific customer quality requirements.
Furthermore, Bulten works for external suppliers of direct materials not only meet the so-called basic requirements, as quality and environmental management, but also our customers’ specific requirements.
Quality objectives and recepies for success
Challenging goals and structured approach is part of Bulten’s recepies for sucess. Internally, Bulten continually measures and follows up key indicators for production, markets and purchasing.
The Group also regularly assesses external suppliers and their quality outcomes. The choice of standardized working methods ensure continued improvement, continuity and a position in the absolute top quality in the fastener industry.